
Forgot Password:
If you have trouble accessing your account, click “Forgot Password?” on the login screen and follow the instructions to reset securely.
2FA Codes Not Working:
Check your device’s time settings, ensure your authenticator app is synced, or request backup codes as prompted.
Account Locked or Unverifiable:
Occasionally, accounts may be locked due to multiple failed login attempts or incomplete KYC checks. Reach out to Netcoins customer support via chat, phone, or email for prompt assistance—7 days a week.
App Troubles:
Always ensure your app is up-to-date, and clear your cache if login errors persist. Reinstalling the app from the official store is a smart way to eliminate software glitches.
Enable all available security options, including biometric login if offered on your device
Regularly update your password and store it in a secure password manager
Only use trusted, private devices and networks when accessing your account
Monitor your account for suspicious activity and sign out after each session